Contact Us

In addition to manufacturing and distributing long-lasting products and materials, it’s also our goal to provide exceptional customer service and support to homeowners and contractors alike. If you ever have a question, here’s how you can reach us.


1400 Main Street, Waltham, MA 02451-1689 USA
800-598-5400 | 800-9-HARVEY
Credit Fax: 781-788-4060
Human Resources Fax: 781-788-4035


At Harvey, we have a centralized Field Service department to assist you if you have a product issue. If your Harvey window or door has broken or otherwise becomes inoperable, please call Field Service at 1-800-822-0437, fill out the Customer Service form on this page, or email us. Please be prepared to provide us with the following product information:

  • Order Number
  • Product Type
  • Date the Product was Installed
  • Description of the Defect

The product information can be found on your unit’s warranty label.


How can we help? * Required

Product Information

To help resolve your request, we will need additional information. You can find this information on the warranty label for your product.

Describe your request in detail *