Quick Customer Service
We've compiled the answers to the most commonly asked questions by homeowners and professionals. For faster service, click on a question below. Or, you may visit our Frequently Asked Questions to learn more.
How can I purchase Harvey products?
All of the products at Harvey are available exclusively through contractors. Therefore any and all pricing must be supplied from the contractor. If you do not have a contractor, we'll be happy to provide a list for you through our contractor referral program.
Where are Harvey's products distributed?
Currently we service all of the New England states, and portions of New York, Pennsylvania, New Jersey, Delaware and Maryland. We are unable to distribute products to other areas at this time. To see a list of our showrooms to browse Harvey products in real-life settings, click here.
Where can I find a list of warranty or product service information for other products distributed by Harvey Building Products?
Warranties and product service for other products distributed and sold by Harvey Building Products must be claimed through the vendor of that product. To see a list of vendors of other products distributed by Harvey Building Products click here.
How do I order a replacement part for my Harvey window or door?
First, find the warranty label on your window or door product. Can't find the Warranty Label? Email us.
Pivot Bar Replacement: Once you have determined which Harvey window you own, please choose from below to select the correct Pivot Bar:
- Classic Double Hung
- Signature Double Hung
- Slimline Double Hung and Single Hung
- Vicon New Construction
- Majesty Wood Windows
For other Replacement Parts, submit an inquiry to our Customer Service Department.