Contact Us

In addition to manufacturing and distributing long-lasting products and materials, it’s also our goal to provide exceptional customer service and support to homeowners and contractors alike. Visit our FAQ’s for homeowners and contractors to find answers to your Harvey product questions. If you still have a question, here’s how you can reach us.

CORPORATE OFFICE

1400 Main Street, Waltham, MA 02451-1689 USA
800-598-5400 | 800-9-HARVEY
Credit Fax: 781-788-4060
Human Resources Fax: 781-788-4035

CUSTOMER SERVICE

At Harvey, we have a centralized Customer Service department to assist you if you have a product issue. If your Harvey window or door has broken or otherwise becomes inoperable, please call us at 1-800-822-0437, fill out the Customer Service form on this page, or email us. Please be prepared to provide us with the following product information:

Order Number
Product Type
Size of the product
Description of the Defect

The product information can be found on your unit’s warranty label.

1-800-9-HARVEY

How can we help? * Required

Nature of your request *

Product Type

Product Type *

Harvey account number *

Order number *

Product Information

To help resolve your request, we will need additional information. You can find this information on the warranty label for your product. (Get help with this.)

Product Type *

Order Number *

Size *

License Number *

Part Information

To send you the right part, we need additional information. You can find this information on the warranty label for your product. (Get help with this.)

Product Code *

Order Number *

Size *

Part Number *

Quantity *

First Name *

Last Name *

Street Address *

Street Address

City *

City

State/Province *

State/Province

Zip/Postal Code *

Zip/Postal Code

Email *

Phone *

Phone

The best way to reach me is...

Email
Phone

I am a...

Homeowner
Contractor

Describe the problem or defect in detail *

Send a copy of this request to me by email

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