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Beginning Monday June 8th, Harvey Field Service Operations will resume services to occupied homes.

As always, the safety of our Harvey associates, customers and vendors continues to be a top priority for our organization. As we begin to resume normal field service operations precautionary steps will be taken due to the continuous evolution of the virus itself.

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In addition to manufacturing long-lasting products and materials, it’s also our goal to provide exceptional customer service and support to homeowners and contractors alike. Visit our FAQ’s for homeowners and contractors to find answers to your Harvey product questions. If you still have a question, here’s how you can reach us.

CORPORATE OFFICE

1400 Main Street, Waltham, MA 02451-1689 USA
800-598-5400 | 800-9-HARVEY
Credit Fax: 781-788-4060

CUSTOMER SERVICE

At Harvey, we have a centralized Customer Service department to assist you if you have a product issue. If your Harvey window or door has broken or otherwise becomes inoperable, please call us at 1-800-822-0437, fill out the Customer Service form on this page, or email us. Please be prepared to provide us with the following product information:

  • Order Number
  • Product Type
  • Size of the product
  • Description of the Defect

The product information can be found on your unit’s warranty label.

phone 1-800-9-HARVEY

* Required

Product Information

To help resolve your request, we will need additional information. You can find this information on the warranty label for your product. (Where is my label?)





Part Information

To send you the right part, we need additional information. You can find this information on the warranty label for your product. (Where is my label ? | FIND YOUR PART)

 

Describe the problem or defect in detail *