Harvey provides a centralized field service department to assist contractors with product issues if the need arises.
By calling 800-822-0437, a scheduled visit can be arranged with service technicians who arrive with fully stocked service vans to support your service and warranty needs. Our service department also provides customer service staff to answer technical, installation and warranty questions, as well as the ordering of any necessary replacement parts. Field service is trained to support Harvey, Andersen, and Therma-Tru products sold by Harvey, and they will be ready when and if you need them.
Before calling our service department, you can find answers to common questions on our Professional FAQs or Care and Cleaning pages for tips on preventative measures, how-to videos for operating windows or replacing components, and more. You can also visit our Document Center for product brochures and other support documents.