FAQ - For Pros

Virtually every window that Harvey manufactures either meets or exceeds the most recent ENERGY STAR® requirements. Harvey offers different glazing options to help meet your energy savings requirements and budget. Ask your Harvey sales representative about a particular window and its qualifications for meeting ENERGY STAR requirements.

Harvey customers can log into their secure account to access our resource center for measuring and installation guides, or refer to the measuring instructions listed in the Harvey product catalog.

Harvey has created a state-of-the-art, online e-Catalog that makes ordering building products easy and on your own schedule. Harvey e-Catalog is available to our customers 24 hours a day, 7 days a week via our secure customer website.

Yes! Whether you’re picking up or getting a delivery, our network of warehouses, delivery trucks and highly-experienced staff are here to get you the quality, brand name building products you need. Stop by or call your local branch, and someone will take your order and set up a delivery date.

The Marketing Shop is available to registered Harvey customers 24/7 and includes:

  • Customizable co-branded postcards and brochures to send to homeowners
  • Mailing lists based upon homeowner demographics and the area(s) where you want to target customers
  • Harvey job signs, business cards, and apparel
  • Flyers to help you capitalize on Harvey promotions

Visit the Marketing Shop and start shopping today!

Each year, hundreds of qualified Harvey building and remodeling professionals travel around the world through our Home Remodeling Conference Program. Harvey contractors who qualify can take advantage of our first-class trips, which always meet the high expectations of our valued customers.

Email us at trips@harveybp.com for more details.

Harvey provides a centralized field service department to assist with product issues if the need arises. Field service also provides customer service staff to answer technical, installation and warranty questions, as well as the ordering of any necessary replacement parts. Our experts are trained to support Harvey, Andersen, and Therma-Tru products sold by Harvey, and are ready to help when and if you need them. Call them at 1-800-822-0437 or email them at mfgcustomerservice@harveybp.com.

For a full list of product promotions offered throughout the year by our vendor partners, please visit your local branch or log onto the customer secure site.

Throughout the year, Harvey Building Products holds special events and promotions for our customers. We also hold product demonstrations, installation clinics and seminars, all designed to help you learn new techniques to assist you in promoting your business using the latest marketing strategies.

Visit our Events page and check our calendar for upcoming programs and contractor-exclusive events.

 

With a Harvey secure web account you can access valuable tools:

  • Contractor exclusive promotions and events
  • e-Catalog, our 24/7 online ordering system; order and schedule pick-up or delivery at your local Harvey branch
  • Customizable marketing materials through the Marketing Shop
  • Account/order status and invoice history
  • Applications for our ProZone contractor referral program or status of your referrals
  • Sign up for eNews; choose to receive our newsletter, invoices and/or order notifications via email

Visit our For Pros website to sign up for an account.

Yes! HBP ProBucks is our way of saying “thank you” to our repeat customers. The program is simple: the more you buy at Harvey, the more you save. Call or visit your local branch to learn more and to sign up.

Minimum sales criteria must be met in order to be approved for the program. To learn more, log into the secure site. If you do not have secure site access, choose Customer Login and request access today.

To see the current list of job openings at Harvey Building Products, click here.

We appreciate your feedback. Please visit our Customer Service page with issues or suggestions.

If you have a question we haven’t answered here, please visit our Customer Service page and submit your information.